About Me

A highly-motivated Senior IT Professional with over 8 years of experience gained within a range of specialist business IT environments, experienced and skilled in a vast array of technical and business disciplines.  A tactful and diplomatic manager with excellent communication skills, and a creative problem-solver with a high degree of attention to detail.

Professional Qualifications

  • Microsoft Certified Professional – Administering Windows Server 2012
  • Microsoft Certified Professional – Installing and Configuring Windows Server 2012
  • Microsoft Certified Technology Specialist
  • ITIL® Foundation Certificate in IT Service Management
  • Stepping up to Management – 5 Day Course

Experience

  • Managing mixed end user device estates of up to 2500 devices for both software and hardware. 
  • Managing mixed OS and platform server estates of up to 300 Servers for both software and hardware. 
  • Experienced in tools such as PowerShell using it to automate process and create tools for process improvement.  
  • Some basic experience of Linux and Bash.  
  • Management multi location environments  
  • Management and administration of email platforms such as Microsoft Exchange and Lotus Notes. 
  • Design and management network security and compliance with use of Group Policy and Active Directory. 
  • Valuing all end users as customers of the IT department and being mindful of the customer experience. 
  • Network management and experienced in DHCP and DNS as well as troubleshooting.  
  • Experience in the Microsoft System Centre suite for tasks such as OS and application deployment. 
  • I have developed and deployed some key business systems such as Confluence and Jira Service Desk.  
  • Web development with some experience in HTML/CSS/Bootstrap. 
  • Other notable experience in: Sophos Safeguard, TMG/Web Proxies, Autoline/Kerridge,Android/IOS/Blackberry,Unify/Mitel Telephony. 

Scripting Experience

During both of my previous roles I have heavily relied on PowerShell to create tools for my team and the business to streamline processes such as:
Disabling of stale Active Directory User and Computer objects.

  • Forced password change to prevent password expiry part way through the day.
  • Client information collection functions using WMI.
  • Computer auditing – pulling data from Active Directory and Dell API.
  • GUI apps created using PowerShell Studio.
  • Active Directory Group auditing automated emails.
  • Active Directory User expiry notification automated emails.
  • Software installation scripts to install multiple MSI and EXE files with required prompts.
  • Functions to calculate Active Directory User Password Expiry.
  • Client backup script to export Printers, network drives, Mailbox information (Using the Outlook API), user data.